Revised 11 January 2019
1) ACCEPTANCE OF TERMS
CERESA, LLC (“CERESA”) provides a technology-enabled service, including the website at https://www.CERESA.com, any Mobile Apps (as defined below), Content, and other related software, content, and services, including all versions and upgrades (collectively, the “Services”), that matches individuals seeking mentorship (“Mentees”) with seasoned professionals and coaches in the same or related fields (“Mentors”). Your use of the Services, as a Mentor or Mentee, is subject to and conditioned on the terms and conditions in this Terms of Service (“TOS”). CERESA may, at its discretion, update this TOS at any time. You can access and review the most current version of this TOS at the URL for this page or by clicking on the “Terms of Service” link within the Services, or as otherwise made available by CERESA.
PLEASE REVIEW THIS TOS CAREFULLY. BY REGISTERING FOR AN ACCOUNT OR OTHERWISE ACCESSING OR USING THE SERVICES, YOU AGREE TO BE BOUND BY THIS TOS, INCLUDING ANY UPDATES OR REVISIONS POSTED HERE OR OTHERWISE COMMUNICATED TO YOU. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS TOS, YOU MAY NOT ACCESS OR USE THE SERVICES.
THIS TOS REQUIRES FINAL AND BINDING ARBITRATION TO RESOLVE ANY DISPUTE OR CLAIM ARISING OUT OF OR RELATING IN ANY WAY TO THE TOS, OR YOUR ACCESS TO OR USE OF THE SERVICES, INCLUDING THE VALIDITY, APPLICABILITY OR INTERPRETATION OF THIS TOS (EACH, A “Claim”), AND YOU AGREE THAT ANY SUCH CLAIM WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION, ARBITRATION OR OTHER SIMILAR PROCESS. PLEASE REVIEW SECTION 15 CAREFULLY TO UNDERSTAND YOUR RIGHTS AND OBLIGATIONS WITH RESPECT TO THE RESOLUTION OF ANY CLAIM.
You represent and warrant that you: (a) are of legal age to form a binding contract; (b) have the right, authority, and capacity to agree to and abide by this TOS; and (c) are not a person barred from using the Services under the laws of any applicable jurisdiction. THE SERVICES ARE NOT INTENDED FOR USERS UNDER THE AGE OF 13, AND SUCH USERS ARE EXPRESSLY PROHIBITED FROM SUBMITTING ANY PERSONAL DATA OR USING ANY ASPECT OF THE SERVICES, AND BY TAKING SUCH ACTIONS YOU AGREE, REPRESENT, AND WARRANT THAT YOU ARE 13 YEARS OF AGE OR OLDER.
(a) Grant. Subject to and conditioned on your compliance with this TOS, CERESA hereby grants you a personal, non-exclusive, non-transferable, non-sublicensable, revocable license solely to (a) use the Services to access the content, including text, pictures, graphics, videos, sounds, scripts, playbooks, manuals, sample questions, tags, personalized messages and instructions, and all other information, data and materials made available to you through the Services (“Content”), including without limitation, Content from CERESA, its coaches, partners and licensors (“CERESA Content”), Content from Mentors (“Mentor Content”) and Content from Mentees (“Mentee Content”) (Mentor Content and Mentee Content, collectively referred to herein as “User Content”), and (b) use the Content only for your personal, non-commercial use. Your access to and use of the Services and Content must further comply in all material respects with any usage guidelines posted by CERESA.
(b) Mobile Apps. CERESA may make available mobile software applications for access to and use of certain components of the Services (collectively, “Mobile Apps”). Your access to and use of Mobile Apps is subject to and governed by this TOS. If any Mobile App is downloaded by you from the iTunes App Store (each, an “iOS Mobile App”), your use of such iOS Mobile App is further subject to your compliance in all material respects with the terms and conditions of the Usage Rules set forth in the iTunes App Store Terms of Service. This TOS is between you and CERESA only, and not with Apple Inc. (“Apple”), and Apple is not responsible for iOS Mobile Apps and the contents thereof; however, Apple and Apple’s subsidiaries are third-party beneficiaries of this TOS with respect to iOS Mobile Apps.
(c) Trademarks. You may use the CERESA names, brands, trademarks, service marks and logos that CERESA makes available to you (“Marks”) solely if necessary to attribute CERESA and the Services as the source of the Content. CERESA claims trademark protection over all such Marks and you will not use the Marks except as expressly authorized herein. You will not remove or alter the Marks or any proprietary notices on the Content. The Marks may not be included in or as part of any registered corporate name, any other logo, or service or product name. You may not create any derivative works of the Marks or use the Marks in a manner that creates or reasonably implies an inaccurate sense of endorsement, sponsorship, or association with CERESA. You will not otherwise use business names and/or logos in a manner that can mislead, confuse, or deceive any third party. All use of the Marks and all goodwill arising out of such use, will inure to CERESA’s benefit.
(a) You acknowledge and agree that all Content is the sole responsibility of the person or entity from whom such Content originated. This means that you, and not CERESA, are entirely responsible for all Content that you upload, post, email, transmit or otherwise make available through the Services (“Your Content”), and other users of the Services, and not CERESA, are similarly responsible for all other User Content they upload, post, email, transmit or otherwise make available through the Services.
(b) To the extent that you submit Your Content, you represent and warrant that: (i) you have all necessary rights and authority to grant the licenses set forth in this TOS with respect to Your Content; and (ii) Your Content does not violate any duty of confidentiality owed to another party, or the copyright, trademark, right of privacy, right of publicity or any other right of any other party.
(c) You acknowledge and agree that CERESA has no obligation to pre-screen User Content (including Your Content), although CERESA reserves the right in its sole discretion to pre-screen, refuse or remove any User Content from the Services at any time and without notice. Without limiting the generality of the foregoing sentence, CERESA shall have the right to remove any User Content that violates this TOS or that it deems objectionable.
(d) Through the Services, you may receive advice or Mentor Content from Mentors. Mentors are not CERESA employees, representatives, or agents and they have complete discretion in providing their services and the Mentor Content. We do not endorse any Mentor and do not validate or investigate the licensing, certification or other requirements and qualifications of Mentors. It is your responsibility to investigate Mentors and Mentees with whom you interact via the Services.
5) PROPRIETARY RIGHTS
(a) CERESA does not claim ownership of Your Content; however, you grant CERESA and its service providers a perpetual, irrevocable, worldwide, royalty-free, fully-paid-up, non-exclusive, sublicensable, transferable license to use, reproduce, modify, adapt, create derivative works from, publicly perform, publicly display, distribute, make and have made Your Content (in any form and any medium, whether now known or later developed) in connection with the Services or as otherwise permitted by law. You acknowledge and agree that the technical processing and transmission of data associated with the Services, including Your Content, may require: (i) transmissions over various networks and across borders; and (ii) modifications to conform, connect, and adapt to technical requirements of networks or devices.
(b) The Services and Content provided to you hereunder or available to you through the Services are licensed, not sold, and CERESA retains and reserves all rights not expressly granted in this TOS. Except with respect to Your Content, you acknowledge and agree that, as between you and CERESA, CERESA and its licensors owns all rights, title and interest (including all intellectual property rights) in the Services and all Content and other materials within the Services. The Services are protected by U.S. and international copyright and other intellectual property laws and treaties. CERESA reserves all rights not expressly granted to you in this TOS.
(c) You may not share your account or password with anyone. You are fully responsible for all activities that occur under your account. You agree to notify CERESA immediately of any unauthorized use of your account or password or any other similar breach of security. If your account remains inactive for three months or longer, CERESA reserves the right to suspend or terminate your account, with or without notice to you, and delete your Content all without liability.
6) USER CONDUCT AND RESTRICTIONS
(a) In your use of the Services, you will not:
- (i) use, reproduce, modify, adapt, create derivative works from, sublicense, publicly perform, publicly display, distribute, sell, lease, rent, make, have made, assign, pledge, transfer or otherwise grant rights to the Services or Content, except as expressly permitted under this TOS;
- (ii) reverse engineer, disassemble, decompile, translate, or otherwise attempt to derive trade secrets, know how, or the source code, architectural framework, or data records of any software, within or associated with the Services;
- (iii) interfere with or disrupt the integrity or performance of the Services, including by disrupting the ability of any other person to use or enjoy the Services;
- (iv) provide use of the Services, including the Content, on a service bureau, rental or managed services basis, provide or permit other individuals or entities to create Internet “links” to the Services or “frame” or “mirror” the Services on any other server, or wireless or Internet-based device;
- (v) access the Services for the purpose of developing, marketing, selling or distributing any product or service that competes with or includes features substantially similar to the
- (vi) violate any applicable local, state, provincial, federal or international law or regulation, or use the Services for any illegal, unauthorized or otherwise improper purposes, including to store or transmit malicious code, or to store or transmit material in violation of third-party privacy rights;
- (vii) remove or obscure any proprietary notice that appears within the Services;
- (viii) impersonate any person or entity, including CERESA personnel, or falsely state or otherwise misrepresent your affiliation with CERESA, or any other entity or person;
- (ix) forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Services;
- (x) take any action that imposes an unreasonable or disproportionately heavy load on the Services or its infrastructure; or
- (xi) use spiders, crawlers, robots, scrapers, automated tools or any other similar means to access the Services or Content; substantially download, reproduce, or archive any portion of the Content or Services.
(b) You will not: upload, post, email, store, transmit, or otherwise make available any Content that:
- (i) is illegal, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or otherwise objectionable;
- (ii) may not be made available under any law or under contractual or fiduciary relationships (such as confidential or proprietary information learned as part of an employment relationship or under a non-disclosure agreement);
- (iii) infringes any patent, trademark, trade secret, copyright, or other proprietary right of any party; (iv) consists of unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, commercial electronic messages, or any other form of solicitation;
- (iv) contains software viruses or any other code, files or programs designed to interrupt, destroy or limit the functionality of any software or hardware;
- (v) contains infringing, libelous, or otherwise unlawful or tortious material; or
- (vi) consists of information that you know or have reason to know is false or inaccurate.
(c) CERESA’s failure to enforce any of these restrictions or guidelines shall not act as a waiver for any future enforcement, will not be considered a breach of this TOS by CERESA, and does not create a private right of action for any other party.
7) INFORMATIONAL USE ONLY
All Content presented by CERESA through the Services is for informational use only. The Content is not intended to be and should not be interpreted as a recommendation for a specific treatment plan, course of action, or other medical, psychological or healthcare advice. Your use of the Services does not create a doctor-patient relationship. THE SERVICES DO NOT OFFER MEDICAL, PSYCHOLOGICAL, OR HEALTHCARE ADVICE, AND NOTHING CONTAINED IN THE SERVICES IS INTENDED TO SERVE AS PROFESSIONAL ADVICE FOR MEDICAL, PSYCHOLOGICAL OR HEALTHCARE DIAGNOSIS OR TREATMENT. You should not use the Services to diagnose a medical, psychological, or healthcare disease or problems. Use of the Services does not replace medical, psychological or healthcare consultations with a qualified professional to meet such needs or those of others. Do not disregard the advice of any such professional, or delay in seeking such advice, because of any information you obtain through Services.
If you elect to provide or make available to CERESA any suggestions, comments, ideas, improvements or other feedback relating to the Services (“Feedback”), CERESA shall be free to use, reproduce, modify, adapt, create derivative works from, publicly perform, publicly display, distribute, make, have made, assign, pledge, transfer or otherwise grant rights in your Feedback in any form and any medium (whether now known or later developed), without credit or compensation to you.
9) DEALINGS WITH ADVERTISERS AND OTHER THIRD PARTIES
You shall indemnify and hold CERESA and its affiliates, and each of their officers, directors, employees, agents, partners and licensors (collectively, “CERESA Parties”) harmless from and against all losses, damages, costs, liabilities, and expenses, including reasonable attorneys’ fees, to extent resulting from or arising out of any third party claim, demand, or action due to (a) Your Content; (b) your violation of this TOS, any law or regulation, or any rights (including intellectual property rights) of another party; or (c) your use of the Services or Content, except as expressly permitted in this TOS.
11) DISCLAIMER OF WARRANTIES
(a) YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH ALL FAULTS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CERESA PARTIES EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED OR ARISING FROM STATUTE, COURSE OF DEALING, USAGE OF TRADE OR OTHERWISE, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
(b) CERESA PARTIES MAKE NO WARRANTY OR REPRESENTATION THAT: (i) THE SERVICES WILL MEET YOUR REQUIREMENTS; (ii) ACCESS TO THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, VIRUS-FREE, OR ERROR-FREE; OR (iii) THE INFORMATION AND ANY RESULTS THAT MAY BE OBTAINED FROM ACCESS TO OR USE OF THE SERVICES WILL BE ACCURATE, RELIABLE, CURRENT, OR COMPLETE.
(c) ALL CONTENT MADE AVAILABLE THROUGH THE SERVICES IS MADE AVAILABLE FOR INFORMATIONAL PURPOSES ONLY. YOU ARE SOLELY RESPONSIBLE FOR CONFIRMING THE ACCURACY OF ALL CONTENT BEFORE TAKING OR OMITTING ANY ACTION.
12) LIMITATION OF LIABILITY
(a) CERESA PARTIES SHALL NOT BE LIABLE FOR ANY LOST PROFITS, LOSS OF DATA OR GOODWILL, OR COST OF COVER, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING DAMAGES ARISING FROM ANY TYPE OR MANNER OF COMMERCIAL, BUSINESS, OR FINANCIAL LOSS, EVEN IF CERESA PARTIES HAD ACTUAL OR CONSTRUCTIVE KNOWLEDGE OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE. IN NO EVENT SHALL CERESA PARTIES’ TOTAL LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING FROM OR RELATING TO THIS TOS OR YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICES OR CONTENT EXCEED THE AMOUNT PAID BY YOU TO CERESA FOR ACCESS TO THE SERVICES WITHIN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE DATE ON WHICH THE APPLICABLE CLAIM(S) AROSE.
(b) THE FOREGOING LIMITATIONS, EXCLUSIONS AND DISCLAIMERS SHALL APPLY REGARDLESS OF WHETHER SUCH LIABILITY ARISES FROM ANY CLAIM BASED UPON CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, AND WHETHER OR NOT THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. INSOFAR AS APPLICABLE LAW PROHIBITS ANY LIMITATION ON LIABILITY HEREIN, THE PARTIES AGREE THAT SUCH LIMITATION WILL BE AUTOMATICALLY MODIFIED, BUT ONLY TO THE EXTENT SO AS TO MAKE THE LIMITATION COMPLIANT WITH APPLICABLE LAW. THE PARTIES AGREE THAT THE LIMITATIONS ON LIABILITIES SET FORTH HEREIN ARE AGREED ALLOCATIONS OF RISK AND SUCH LIMITATIONS WILL APPLY NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
13) SUSPENSION AND TERMINATION
(a) Either party may terminate this TOS at any time.
(b) If you violate this TOS, CERESA may, with or without notice to you, immediately suspend or terminate your access and use of the Services.
(c) CERESA reserves the right at any time to modify, suspend, or discontinue the Services (or any portion thereof) with or without notice, and CERESA shall not be liable to you or any third party for any such modification or discontinuance;
(d) Upon termination of this TOS for any reason: (i) CERESA, in its sole discretion, may remove and discard Your Content; (ii) you will immediate cease your use of the Services and Content, other than Your Content; and (ii) any provision that, by its terms, is intended to survive the expiration or termination of this TOS shall survive such expiration or termination. Further, you agree that that CERESA shall not be liable to you or any third party for any termination of your account or access to the Services.
14) GOVERNING LAW
The TOS shall be governed by and construed and enforced in accordance with the United States Federal Arbitration Act, other applicable federal laws and the laws of the State of Texas, without regard to conflict of laws principles. The parties agree that neither the United Nations Convention on Contracts for the International Sale of Goods, nor the Uniform Computer Information Transaction Act (UCITA) shall apply to this TOS, regardless of the states in which the parties do business or are incorporated.
15) BINDING ARBITRATION AND CLASS ACTION WAVER
(a) ALL CLAIMS (AS DEFINED ABOVE) SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION RATHER THAN IN COURT, EXCEPT THAT YOU MAY ASSERT CLAIMS IN SMALL CLAIMS COURT (DEFINED FOR THE PURPOSES OF THIS TOS AS A COURT OF LIMITED JURISDICTION THAT MAY ONLY HEAR CLAIMS NOT EXCEEDING $5,000) IF YOUR CLAIMS ARE WITHIN THE COURT’S JURISDICTION. THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATION AWARD IS LIMITED.
(b) The arbitration shall be conducted by the American Arbitration Association (AAA) under its then-applicable Commercial Arbitration Rules or, as appropriate, its Consumer Arbitration Rules. The AAA’s rules are available at http://www.adr.org/. Payment of all filing, administration and arbitrator fees shall be governed by the AAA’s rules. The arbitration shall be conducted in the English language by a single independent and neutral arbitrator. For any hearing conducted in person as part of the arbitration, you agree that such hearing shall be conducted in Austin, Texas or, if the Consumer Arbitration Rules apply, another location reasonably convenient to both parties with due consideration of their ability to travel and other pertinent circumstances, as determined by the arbitrator. The decision of the arbitrator shall be final and binding. Judgment on the arbitral award may be entered in any court of competent jurisdiction.
(c) WE EACH AGREE THAT ALL CLAIMS SHALL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION OR OTHER SIMILAR PROCESS (INCLUDING ARBITRATION). IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, WE EACH WAIVE ANY RIGHT TO A JURY TRIAL AND AGREE THAT SUCH CLAIM SHALL BE BROUGHT ONLY IN A COURT OF COMPETENT JURISDICTION IN AUSTIN, TEXAS. YOU HEREBY SUBMIT TO THE PERSONAL JURISDICTION AND VENUE OF SUCH COURTS AND WAIVE ANY OBJECTION ON THE GROUNDS OF VENUE, FORUM NON-CONVENIENS OR ANY SIMILAR GROUNDS WITH RESPECT TO ANY SUCH CLAIM.
(d) Notwithstanding anything to the contrary, you and CERESA may seek injunctive relief and any other equitable remedies from any court of competent jurisdiction to protect its intellectual property rights, whether in aid of, pending, or independently of the resolution of any dispute pursuant to the arbitration procedures set forth in this Section 15.
(e) If CERESA implements any material change to this Section 15, such change shall not apply to any Claim for which you provided written notice to CERESA before the implementation of the change.
16) LEGAL COMPLIANCE
You represent and warrant that you will comply with all applicable foreign, federal, state, and local laws, rules and regulations, including without limitation, U.S. export laws and import and use laws of the country where Licensed Material is delivered or used and you are not: (a) located in a country that is subject to a U.S. Government embargo, or designated by the U.S. Government as a “terrorist supporting” country; and (b) listed on any U.S. Government list of prohibited or restricted parties, including the Specially Designated Nationals List.
17) U.S. GOVERNMENT ENTITIES
This section applies to access to or use of the Services by a branch or agency of the United States Government. The Services includes “commercial computer software” and “commercial computer software documentation” as such terms are used in 48 C.F.R. 12.212 and qualifies as “commercial items” as defined in 48 C.F.R. 2.101. Such items are provided to the United States Government: (a) for acquisition by or on behalf of civilian agencies, consistent with the policy set forth in 48 C.F.R. 12.212; or (b) for acquisition by or on behalf of units of the Department of Defense, consistent with the policies set forth in 48 C.F.R. 227.7202-1 and 227.7202-3. The United States Government shall acquire only those rights set forth in this TOS with respect to the such items, and any access to or use of the Services by the United States Government constitutes: (i) agreement by the United States Government that that such items are “commercial computer software” and “commercial computer software documentation” as defined in this section; and (ii) acceptance of the rights and obligations herein.
18) PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT
If you believe that your work has been made available through the Services in a way that constitutes copyright infringement, please provide CERESA’s Agent for Notice of Copyright Claims the following information: (a) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (b) a description of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works; (c) a description of the material that you claim is infringing and where that material may be accessed within the Services; (d) your address, telephone number and email address; (e) a statement by you that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law; and (f) a statement from you that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, please contact CERESA’s Agent for Notice of Copyright Claims. CERESA’s Agent for Notice of Copyright Claims can be reached as follows:
Agent for Notice of Copyright Claims
2524 Pecos Street, Austin, Texas 78703
19) CALIFORNIA USERS & RESIDENTS
In accordance with California Civil Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting such unit in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
20) GENERAL PROVISIONS